Frequently Asked Questions

Physalia is a contemporary luxury womenswear brand designed in Vancouver, Canada, and rooted in Mexican heritage. The brand creates architectural womenswear through refined tailoring, internal construction, and natural materials, producing each collection in small batches with an emphasis on craftsmanship, longevity, and intention over volume.

Yes. Physalia works directly with boutiques and specialty retailers across Canada and internationally. We offer small-batch production, prices that include duties, flexible order quantities, and direct communication with the founder throughout the process. Request a line sheet through our Wholesale page or contact us directly.

Every Physalia piece is developed to let structure support softness rather than restrict it, through internal structure where the design calls for it, natural materials, considered seaming, and refined finishing. Garments are produced in small batches, never made in excess, allowing craftsmanship, not volume, to remain at the center of the process. And every piece carries its own identity and record.

Physalia makes in small runs and never in excess: most pieces are made against confirmed orders, and when we make pieces ahead, it is never mass production. This approach supports careful craftsmanship, reduces unnecessary overproduction, and allows every production run to receive the attention it requires.

Physalia is designed for women who value thoughtful construction, refined tailoring, and clothing made to endure beyond a single season. The brand builds around considered, architectural silhouettes and natural materials rather than fast seasonal turnover — pieces intended to become lasting additions to a wardrobe, not a single moment.

Physalia is designed in Vancouver, Canada, and made in small runs, in-house, in Vancouver and in Mexico, always under our own supervision. Pieces ordered directly are made to order in our Vancouver studio. Each piece’s record shows where it was made. See our How We Work page for details.

Yes. Each Physalia piece has its own identity and its own number. Hold your phone to the label and its Digital Passport opens, no app needed: what it is made of, where and how it was made, and the hands that made it. It stays with the garment for life, even when it is given or passed on. See one, chapter by chapter, in Inside a Passport.

Its record begins before the piece exists: the moment it is ordered, or the moment its making begins. From then on, every stage of its making is recorded in Physalia’s own system as it happens: the fabrics used for it, with their country of origin; each stage, from cutting to the final check, with its date and the maker who did it; and a photograph of the finished piece before it leaves the studio. When it is finished, it receives its Garment Nº. The record keeps its history: if something needs to be corrected, the passport shows the latest information, while the correction remains recorded with its date.

Each piece arrives with its Record of Ownership: a card with a private code, used only once. With it, you make the piece yours and choose how you appear: privately, by initials, or by name. From then on, its passport keeps its life: how it has been cared for, moments only you can see, and, if you ever pass it on, the chapter that follows. You can keep it anonymous. Without your details we can’t help if the card is lost, or when you pass the garment on. Read How Your Passport Works.

Its history goes with it. You start the handover from its passport, and the next owner receives an email to make it theirs. Before you pass it on, keep a copy of your moments. After the handover, nothing about you stays with the garment. Its history does.

Yes. Physalia is a Canadian womenswear label, designed in Vancouver, and every piece has its own digital product passport: a digital record connected to one garment, holding its identity, materials, origin, making, care and life. Ours was built by Physalia, and it also serves as the garment’s certificate of authenticity. Discover the Digital Passport.

Physalia works directly with boutiques and specialty retailers across Canada and internationally. Wholesale orders are produced against confirmed purchase orders, allowing retailers to carry considered, well-made pieces without large upfront inventory commitments. Wholesale inquiries can be submitted through our Wholesale page, with direct communication from the founder throughout.

Yes. Wholesale remains Physalia’s primary focus. Pieces purchased directly through Physalia are currently made to order in our Vancouver studio. Visit our How We Work page for current availability, production timeframes, and how to order.

Yes, on a limited basis. Made-to-measure is not Physalia’s primary focus, but select commissions are accepted when production schedules allow. Availability is limited, and we are not always able to take on new commissions — please contact us to inquire.

Physalia is currently offered in US women’s sizes 2, 4, and 6. Additional sizing will be introduced as the brand grows.

Physalia’s material language is built around natural fibers, primarily silk and lace, chosen for drape, strength, and longevity. We use natural fibers wherever we can; when a piece needs something else, its record says so. Each piece’s passport shows its exact composition and where its fabrics come from.

Physalia garments should be professionally dry cleaned. For storage, keep pieces away from prolonged direct sunlight and store in a breathable garment bag where possible, to preserve fabric integrity and finish over time. Each piece’s passport holds its own care instructions.

Direct orders are currently available within Canada only. Physalia works with wholesale partners across Canada and internationally; wholesale prices include duties. Delivery is free in Vancouver; elsewhere it is billed at cost, quoted once the order is packed.

Direct orders ship 2–4 weeks after payment. Wholesale orders are produced against confirmed purchase orders; standard lead time is approximately 7–9 weeks from order confirmation, covering sourcing, construction, finishing, and quality control.

Physalia does not currently offer alterations after purchase.

Because most Physalia garments are produced in limited quantities or against confirmed orders, all direct sales are considered final unless an item arrives damaged or has a verified manufacturing defect. If you experience an issue with your order, please contact us promptly and we’ll work with you to determine an appropriate resolution.